from file acceptance
from disclosures
every active file, every 48 business hours
Conditions are sent to you as they land, not saved up into a weekly list. These are the standards we run on; the Loan Processing Agreement sets the contractual terms.
Know how we operate on day one, not on file three.
You’ll have a named processor from your first file, backed by an operations manager and direct access to Cheryl for the relationship.
Conditions, documents, and status go to business email, so the whole exchange lives on the file and anyone on our team can pick it up.
Call the office and we’ll schedule time, usually same day, so we’re on the phone with your file open in front of us.
We hold a working ceiling on active files per loan officer so our cadence stays real. We’d rather turn down a file than take one we can’t move.
When a file needs something only you can provide, we’ll tell you it’s waiting rather than quietly absorb the delay and miss the close date.
You originate in Arive, the LOS we integrate with.
Your borrower, your judgment. We handle initial disclosures, documentation, and conditions.
HELOC, HELOAN, and reverse mortgages are quoted case by case.
Complete files at intake. Business email for file work. A reply inside one business day when we come to you.
In exchange: a defined cadence, conditions as they land, and a straight answer about where a file stands.
Tell us about your business and we’ll send our partner packet: how we work, pricing, and our intake checklist.